Management Skills

Objective:

Upon completion of the workshop, the participants should be able to:

deepen their understanding of the performance management system
identify the appraiser’s role in the performance management process
learn how to set SMART goals to guide high performance
understand the basic ingredients for planning and conducting performance appraisal interviews
help appraisees improve performance, be aware of own weaknesses and develop their potential

Objective:

Upon completion of the workshop, the participants should be able to:

gain an overview of requirements of a competent manager
understand their own management styles to motivate team members
learn the contemporary concepts and practices of people management to gain trust and respect from team members
communicate directions and give constructive feedback to team members
create constructive changes within and across working teams, and promote self development for performance enhancement

Objective:

Upon completion of the workshop, the participants should be able to:

identify staff coaching opportunities
master fundamental coaching techniques including rapport building, questioning, listening, feedback giving, etc
understand and possess ability to vary their coaching styles and approaches to meet individual needs
deal with problematic staff, manage tense situations, and overcome barriers to effective coaching

Objective:

Upon completion of the workshop, the participants should be able to:

Objective:

Upon completion of the workshop, the participants should be able to:

recognize different types and common causes of conflict
understand how individual personality would affect the way people deal with conflicts
know the attitude required to deal with conflicts
learn different approaches and skills to resolve team conflicts effectively

Objective:

Upon completion of the workshop, the participants should be able to:

understand the importance and needs of Innovation
use Innovative Thinking Model to create new ideas, improve work flows and methods
understand how to effectively manage innovation and motivate employees to achieve innovation at work
understand the trend of Artificial Intelligence (AI)
apply innovative thinking into daily work and management

Objective:

Upon completion of the workshop, the participants should be able to:

gain an overview on Big Data and its correlation to HR Strategy
analyze Big Data for future HR development and direction
learn different approaches and skills to perform better manpower planning, performance management, organizational development and staff development

Objective:

Upon completion of the workshop, participants should be able to:

more aware of high impact human resources management interventions and organizational development tools that would improve their departments’ / teams’ effectiveness and productivity

Training Courses